Job Vacancy Opened at cGrate Zambia | How to Apply

Filed in Jobs & Careers by on 26/01/2021 0 Comments

Job Vacancy Opened at cGrate Zambia for Application | How to Apply.

The cGrate Zambia Job Recruitment/Vacancies application form, requirements, eligibility, available positions, qualifications needed, application guidelines, application deadline-closing date, and other job updates are published here for free.

cGrate Zambia Job Vacancy Application Instruction.

The cGrate Zambia recruitment is opened for the below positions available. All Eligible and Interested applicants may apply online for the available vacancies before the recruitment application deadline as published on


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Details of cGrate Zambia Vacancy Positions & How to Apply.

Position Overview: Systems Support and Testing Officer

The Systems Support and Testing Officer is responsible for Network Management, IT support, Systems Administration and Testing of systems.

Job Responsibilities


  • SMS and USSD Aggregation
  • EVD Integration testing
  • Mobile banking integrations
  • Merchant Payments integrations
  • Deposits and withdrawals integrations
  • 543 Pay integrations
  • System enhancements by the development team

Systems Administration

  • Server management
  • Core systems administration
  • Email systems management
  • Database management
  • Telephone system and call centre system management
  • Administer Company IT policies
    • Security policies
    • Backup policies
    • IT Equipment usage policies
  • Mysql queries and reports preparation
  • Connectivity troubleshooting
  • Banks and corporate customers support
  • Assist cGrate’s banking partners with support for:
    • Mobile banking services IT support
    • SMS aggregation services
    • USSD aggregation services
    • Merchant payments services
    • 543 Pay services

Terminals and Staff Support

  • Prepare POS terminals for deployment
  • Assist in POS terminals repairs
  • Assist staff members with general support on company systems and policies

As well as above, any other duties given by management

Accountability and Performance Measures

  • Adherence to agreed system uptimes of company IT systems
  • Maintenance of sufficient support levels for both banking partners, customers and fellow staff members
  • Low number of bugs reported for services in production

Organizational Alignment

  • Reports to IT Manager

Qualifications and Attributes

  • Degree in software development
  • Basic software development skills
  • Conversant with Linux operating system
  • Minimum 1 year Mysql experience
  • Two years post IT qualification experience in an established and reputable organization
  • Experience in an IT or Telco environment will be handy
  • Ability to work and manage tasks alone
  • Willing to work over the weekends and after hours
  • Quick to grasp concepts
  • Ability to quickly identify and resolve faults

Method of Application

To apply for this job email your details to [email protected]

 January 29, 2021

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