Job Vacancy Opened at inq. digital | How to Apply

Filed in Jobs & Careers by on 02/03/2021 0 Comments

Job Vacancy Opened at inq. digital for Application | How to Apply.

The inq. digital Job Recruitment/Vacancies application form, requirements, eligibility, available positions, qualifications needed, application guidelines, application deadline-closing date, and other job updates are published here for free.

inq. digital Job Vacancy Application Instruction.

The inq. digital recruitment is opened for the below positions available. All Eligible and Interested applicants may apply online for the available vacancies before the recruitment application deadline as published on Zambiainfo.com.

NOTE:

  • The inq. digital jobs recruitment application is totally free of charge
  • Don’t send anyone money for this recruitment opportunity.
  • Beware of Fraudsters!!!!
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Details of inq. digital Vacancy Positions & How to Apply.

Summary of Role

The Key Account Manager is responsible for prospecting and acquisition of new business in line with the company’s sales targets, growing revenue within existing base and day-today management of client deliverables in order to maintain a high level of client satisfaction that results in account retention. The remuneration of the role comprises a fixed monthly salary and an attractive commission component.

Duties and Responsibilities

  • Prospect, create and convert sales leads with new and existing customers for attainment of set sales targets.
  • Build, manage and maintain an active sales pipeline for prospective clients, ensuring that all contacts and activities on the opportunities are accurately and timely logged onto the Sales Pipeline management system.
  • Coordinate installation implementation between inq.’s project team and the client for new sales Work-In-Progress (WIP).
  • Gather relevant market information, including product offering and pricing by competition, for internal analysis and product positioning.
  • Attend corporate events as required, including trade exhibitions and shows, to help generate sales interest of our products and services in the market.
  • Building and maintaining excellent relationships with existing clients, resolving client queries in a timely manner.
  • Work with relevant functions to ensure that incidents and problems on client’s services are managed and resolved in line with committed Service Level Agreements.
  • Keep abreast with the business needs of clients on the assigned base in order to identify opportunities of upselling and cross-selling additional products or services in order to grow revenue and attain client retention.
  • Accurately and timeously communicate clients’ needs with relevant units in the business to ensure customer satisfaction.
  • Monitor account status and ensure that all clients on the assigned base are adhering to contractual terms related to payment for services and that the debt does not exceed allowable levels.
  • Ensure regular governance meetings with clients are held and well documented.
  • Spearhead the implementation of any service improvement plans agreed with clients in liaison with relevant functions in the business.

Qualifications and Requirements

  • Degree in Telecoms/Business/Sales & Marketing Management. Diploma with demonstrable B2B Sales skills may be accepted
  • Four (4) years’ experience in service industry
  • Experience in Telecoms or ISP industry is an added advantage
  • Exceptional interpersonal, communication and presentation skills.
  • Good attention to detail with the capacity to handle cross-functional communication and tasks.
  • Proficient in Computer use and able to work on Sales pipeline management system.
  • Experience working with Salesforce is an added advantage.

Method of Application

Send your CV and a one-page motivation outlining your suitability to [email protected] by Friday 5th March 2021

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