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Monitoring and Evaluation (approx. 70-75% of the level of effort)

• Maintain the Mastertracker and other M&E trackers on Microsoft Excel to ensure that the all information is captured correctly and in line with MC’s approved processes and procedures as laid out in the M&E Handbook
• Work closely with Nathan’s M&E Manager to ensure quality data collection and storage
• Conducting coaching sessions to SMEs in the areas of reporting, submission of data, and the us of Commcare
• Ensure all MC SMEs are filling out the required surveys (baseline and follow up monthly, quarterly and annual) on CommCare (a mobile application). This might include:
  • Building the SMEs capacity to use CommCare and complete the surveys
  • Following up regularly with the SMEs to ensure they fill out the survey
  • Filling out the surveys for them if they do not have the capacity to do so themselves
  • Creating SME’s accounts on CommCare
• Ensure data management on Microsoft TEAMS
  • ll the latest versions of the templates and tools are saved in the dedicated folders
  • All documentary evidence is saved in the appropriate folders (Output documents, MoUs, etc.)
  • Coordinate with the MC Account Managers to ensure appropriate documentary evidence is collected, uploaded and saved
• Call all MC SMEs on a bi-weekly basis to follow up on MC support and report any challenges, needs, etc. identified to the MC Relationship Manager
• Ensure the MasterTracker and CommCare data submissions are up to date for month, quarter and year end and assist the team in reporting against outputs and outcomes
• Aggregate and analyze data submitted on CommCare with Nathan’s M&E Manager and provide inputs into the monthly, quarterly, and annual reports. Use the data to inform the Account Managers about the performance of their SME portfolio.

Communications (approx. 30-25% of the level of effort)

• Lead the creative development process for MC media and communication efforts and activities
• Work with the MarketConnect Project Manager and CEO to develop a quarterly Newsletter
• On a weekly basis collect SME success stories for the MC Account Managers and turn them into easily digestible narrative that can be used for monthly reports, social media posts, newsletters, etc.
• Coordinate with the ZATP Communications lead to ensure frequent posts about MC news and successes
• Support the organization of events as needed
• Attend events as needed
• Support the planning and co-ordination of team building/training activities
• Identify innovative trendsetting ideas by researching the SME industry and related events, publications, and announcements
• Share actionable ideas about how to increase MC’s outreach and awareness with the team using available platforms including corporate and marketing communications (print and digital), social media and others as applicable
• Support the provision of coaching to MC SMEs on topics related to digital marketing, brand development and social media strategies

Other

• Ad-hoc support to MC on a demand driven basis. This may include:
  • Taking minutes at meetings
  • Supporting MC team members in conducting deep dives, 350 diagnostics, etc.
  • Conducting coaching sessions to SMEs in the areas of marketing and communications