Job Vacancy Application at ExpressCredit Zambia Ongoing | How to Apply Online.
The ExpressCredit Zambia recruitment application form, requirements, eligibility, available positions, qualifications needed, application guidelines, application deadline-closing date, and other job updates in Ghana are published here on Ghloud.com for free.
ExpressCredit Zambia Job Vacancy Application Instruction.
- The ExpressCredit Zambia recruitment form portal is opened.
- All Eligible and Interested applicants should apply for the available vacancy position before the application deadline.
- The ExpressCredit Zambia Jobs recruitment application is totally free of charge
- Don’t send anyone money for this recruitment opportunity.
- Beware of Fraudsters!!!!
- Subscribe to our notification list with your email to receive the Latest Jobs Update.
Details of ExpressCredit Zambia Vacancy Position & How to Apply.
YesCash Zambia Trading as ExpressCredit Zambia invites suitably qualified and experienced candidates based in Kabwe and Choma to apply for the positions of Client Relationship Advisors (X2)
The Client Relationship Advisor takes charge in selling YesCash Zambia products & services, screening, evaluation of loan documentation, and processing of loan applications as per laid down Policies and Procedures, and responsibility for the loan quality under his/her portfolio, general customer service. The role also includes receiving customers’ repayments, payout loan disbursements, and entertaining customers’ concerns related to their accounts, refunds, payments, arrears, interpreting customer loan statements and settlement enquiries, Cash management. General customer service.
Responsibilities:
- Advise customers on all YesCash Zambia products and services
-
Sell and cross-sell
YesCash Zambia products and services
- Actively engaged in generating sales by bringing customers into branches
- Process loan products to private and government offices
- Creation of customer accounts in the system
- Uploading of loan documentation on the system
- Management of loan customer files as per archiving procedure.
- Processing of customer refunds
- Handling of customer complaints escalate by creating tasks on ERP as per policy
- Manage good relationships with agents, who bring in new clients
- Receive and post cash loan repayments as per laid down procedure
- Receive cheque repayments, post on customers’ accounts, and ensure
- they are deposited in the YesCash bank account.
- Disburse loan proceeds and cash refunds
- Verify that all loan documentation is fully signed by customers and
- YesCash representatives before disbursing loan proceeds
- Verify customers’ identity before making any cash payout
- Maintain teller register and other files
- Provide general customer service
Requirements and attributes
- Diploma or better in any business-related course,
- Basic sales and marketing skills
- Basic knowledge in financial analysis
- Honesty and Integrity
- Good organizational and multi-tasking skills.
- Knowledgeable in YesCash Zambia Credit Procedures and Products
- Strong interpersonal and communications skills.
- Attention to details
- Good understanding of customer service principles,
- Enthusiastic and self-starter,
- Analytical, good problem solver.
Submit your CV and Application on Company Website: Click Here.
However, if you have any Feelings regarding the ExpressCredit Zambia Job Recruitment, Please kindly DROP A COMMENT below and we will respond to it as soon as possible.
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