Job Vacancy Opened at K and C Cash Converters Ltd for Application | How to Apply.
The K and C Cash Converters Ltd Job Recruitment/Vacancies application form, requirements, eligibility, available positions, qualifications needed, application guidelines, application deadline-closing date, and other job updates are published here for free.
K and C Cash Converters Ltd Job Vacancy Application Instruction.
The K and C Cash Converters Ltd recruitment is opened for the below positions available. All Eligible and Interested applicants may apply online for the available vacancies before the recruitment application deadline as published on Zambiainfo.com.
NOTE:
- The K and C Cash Converters Ltd jobs recruitment application is totally free of charge
- Don’t send anyone money for this recruitment opportunity.
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Details of K and C Cash Converters Ltd Vacancy Positions & How to Apply.
K&C Cash Converters Ltd is a specialist financial solutions company targeting both the formal and informal employed markets with the primary offering of financial solutions to the under-banked. Our company focuses on providing a wide combination of financial services and products in Lusaka and surrounding towns. These services are offered to our customers, who are referred to us by the general public, other clients and through advertising. Because we are growing, we are looking for suitable candidates to work as Customer Service Consultants in our Call Centre department.
RESPONSIBILITIES
- Maintaining a positive, empathetic and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Processing orders, forms, applications, and requests.
- Keeping records of customer interactions, transactions, comments and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Ensure customer satisfaction and provide professional customer support.
EDUCATION AND EXPERIENCE
- Minimum of a Diploma or Degree in Banking & Finance, Business Administration, Marketing or any other related field.
- Familiarity with office software.
- Previous related experience in particular industry is an added advantage.
ADDITIONAL SKILLS
- Customer service
- Negotiation skills
- Problem solving
- Documentation skills
- Attention to detail
- Resolving conflict
- Analyzing information
- Multi-tasking
- Proficiency in Ms Office (Word, Excel, Outlook and PowerPoint)
Method of Application
If interested please email your CV and cover letter to tbanda@kandccashconverters.com by 15:00 hrs on Thursday, 23rd July 2020. Please note that only applicants selected for interviews will be contacted.
However, if you have any Feeling regarding the K and C Cash Converters Ltd Jobs Recruitment, Please kindly DROP A COMMENT below and we will respond to it as soon as possible.
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