Emirates Jobs Vacancies & How to Apply

Emirates Job Vacancies for Customer Sales & Service Agent Position & How to Apply.

The Emirates Job Recruitment 2019 application details like job vacancies available positions, requirements, eligibility, educational qualifications/skills needed, location, stipend & salary scale, selection list process, application form guidelines, how to apply, application deadline-closing date, important links, and others job updates are available below on Zambiainfo.com as well as on the official website.

Emirates Recruitment 2019

The Emirates Job Vacancies 2019 advertisement has been published for the various positions available below. All Eligible and Interested applicants may apply online for the available vacancies before the recruitment application deadline.

NOTE:

  • Don’t forget that Emirates recruitment 2019/2020 is totally free of charge
  • Don’t send anyone money for this recruitment opportunity.
  • Beware of Fraudsters!!!!
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Details of Emirates Job Positions 2019

To provide the highest level of service in order to sell Emirates airline tickets and services and to assist customers with managing their travel plans.  Work as part of a team to achieve individual, station and network Commercial objectives.
Job Accountabilities 
  • Ensure the highest standard of customer service is provided to Emirates customers, provide them with details on Emirates fares and actively issue online tickets and sell related products by identifying customer needs through rapport building, actively seeking out sales opportunities and promoting all Emirates related products. Ensure quality standards are achieved for all customer interactions.
  • Issue Emirates tickets to customers ensuring that all necessary airline rules and regulations are incorporated and that the customer request is met in order to provide them with excellent service. Highlight to customers the legal requirements covering their journey such as passport, visa & health requirements and other details such as check-in place and time.
  • Actively enhance Emirates revenue earnings by providing options to customer on all products and services such as Skywards membership, DBB, Dubai stopovers, hotel bookings and upgraded fares.
  • Support Travel Agents by assisting them with their general enquiries.
  • Actively be involved in suggesting new ideas and providing recommendations on the improvement of the service provided, thereby increasing revenue and ensuring Emirates success as a market leading airline.
  • Keep abreast of Emirates Group news and updates to ensure relevant professional and company standards are maintained.
  • Ensure that all necessary ticket related documentation is filed, time tables updated, brochures, sale and promotional material is properly displayed on individual counters,  providing various options to the customer which will assist in increasing sales. (Reservations and Ticketing Offices only).
  • Support the Customer Sales & Service Team Leader on closing the end of day sales and banking monies received. (Reservations and Ticketing Offices only).
Qualifications & Experience
Qualifications
  • 10 years schooling or equivalent.
Experience
  • 2+ years.
Knowledge/skills
  • Excellent interpersonal, telephone and customer service skills.
  • Ability to work in a busy sales team environment.
  • PC based skills to operate Windows package including Microsoft Word/ Excel/ E-mail.
  • Knowledge of contact centre and airline industry procedures and methodology.
  • Standard Fares and ticketing courses, Skywards and MARS reservations systems.

How to Apply For Emirates Job Vacancies

Submit your CV and Application on Company Website : Click Here

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