Job Vacancy Opened at ExpressCredit Zambia | How to Apply

ExpressCredit Zambia is inviting suitably qualified, competent and highly motivated professional to fill the position of Collections Manager – Consumer loans.

Key Objective:

To effectively manage the collections unit for Express Credit Zambia and ensure revenue from debtors is being collected properly and in a timely manner.

Summary Key Responsibilities:

• Ensure timely and effective collections of all amounts that fall due.
• Manage the preparation and submission of expected collection files for all clients on each specified cutoff dates.
• Maintain submission tracking schedules to indicate which client has been invoiced that month and for how much.
• Ensure all invoiced amounts are received on specified due date
• Ensure all collected amounts are accounted for within the month in which they are received.
• Prepare reconciliation files between bank and the system monthly in conjunction with the finance department.
• Ensure effective management of the company arrears management as provided for in the credit policy.
• Ensure clients that fall behind are follow-up immediately and remedial measures are instituted immediately.
• Effectively monitor and maintain accurate loan and age analysis files and ensure accurate loan classification as provided for in the company credit policy
• Escalate to legal all amounts that remain unpaid as provided for in the credit policy
• Manage and adhere to the internal service level agreements.
• Actively support your team’s growth through training, performance reviews, mentoring and coaching
• Supervise the debt recovery team
• Prepare accurate and timely reports to management committees
• Ensure compliance to all regulations.

Qualifications, Experience, Skills

• Bachelor’s Degree – Finance, Accounting, Business or the equivalent.
• 2 Years of experience in related field preferably in a Micro Finance institution
• Demonstrated strong data analysis skills and Investigative skills.
• Demonstrated collection and debt recovery skills
• Demonstrated leadership covering the work experience period
• Problem-solving and decision-making abilities;
• Exceptional analytical skills and a good eye for detail;
• Ability to cope under pressure and Stress management skills;
• Planning and organization skills
• Good communication and presentation skills

* Note: 1. only shortlisted candidates will be contacted